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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Naomi Kane

Naomi Kane

March 7, 2026

5  out of  5
rating by Naomi Kane
"Chris Mood helped me with home and auto insurance. He explained everything in detail, answered my numerous questions and scenarios, and made the transition from my old policy to a new policy so easy...I didn't have to do much as he handled it all! Highly recommend!!"
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michael Gardner

March 6, 2026

5  out of  5
rating by michael Gardner
"Real people, talking real life issues. No pressure, just information. I actually made a new friend, rare these days because most people lost the ability to connect. That’s not the case here, look them up, ask For Chris Mood. You’ll hear everything you need to hear and find help for what you want and need."
We responded:
"Thank you, Michael, for sharing your experience. It's wonderful to hear that you felt a genuine connection and received the information you needed without any pressure. Chris and the team strive to create a welcoming environment where real conversations can happen. Your feedback is greatly appreciated, and we're glad you found the help you were looking for."
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Loryn Palmore

March 5, 2026

5  out of  5
rating by Loryn Palmore
"We currently have our vehicle insured with them and are in the process of insuring our home and business as well. Everyone we have dealt with has been wonderful, but Mariah is AMAZING and so incredibly kind and patient!"
We responded:
"Thank you for sharing your experience with us. It's great to hear that you've had such positive interactions with our team, and we're especially glad to know that Mariah has made such a wonderful impression. We appreciate your trust in us for your vehicle insurance and look forward to assisting you with your home and business insurance needs as well. Your feedback means a lot to us!"
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Isabelle Crowell

March 3, 2026

5  out of  5
rating by Isabelle Crowell
"Great service. Lanie is fantastic to work with, super prompt and helpful!"
We responded:
"Thank you, Isabelle, for sharing your positive experience with us. It's wonderful to hear that Lanie provided you with prompt and helpful service. We truly appreciate your feedback and are glad to have met your expectations. Your satisfaction is important to us, and we look forward to continuing to assist you with your insurance needs."
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nayeli ipanaque

March 2, 2026

5  out of  5
rating by nayeli ipanaque
"Chris is my go to person at State Farm and I wouldn’t trust anyone else. HE IS THE BEST. not even joking. He’s patient, honest, and always makes sure I understand my coverage. Anytime I have a question, he responds quickly and takes care of it right away. It’s rare to find someone who truly cares….highly recommend!!! THANK YOU CHRIS!!"
We responded:
"Thank you so much for sharing your experience with Chris. It's wonderful to hear how he has been able to assist you with patience and honesty, ensuring you understand your coverage. Your recommendation means a lot, and we're grateful to have Chris as part of our team. If you ever have more questions or need further assistance, we're here to help."
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Hannah Turnage

February 23, 2026

5  out of  5
rating by Hannah Turnage
"Kellie Surine was so helpful. I had to get a new car quickly so that I would have transportation and she was readily available when we needed to call to add it. She was precise and explained everything to us. I feel very comfortable having insurance with her. I will definitely call her in the future with any of my insurance needs!!"
We responded:
"Thank you, Hannah, for sharing your experience. It's wonderful to hear that Kellie was able to assist you promptly and clearly during your car purchase. We're glad you feel comfortable with your insurance needs in her hands. Your trust and satisfaction mean a lot to us, and we look forward to assisting you with any future insurance needs."
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Cassie Thompson

February 22, 2026

5  out of  5
rating by Cassie Thompson
"Lanie was very helpful and answered all my questions. She also provided info every step of the way as the process progressed. She's a credit to your office."
We responded:
"Thank you, Cassie, for sharing your experience. It's wonderful to hear that Lanie was able to assist you effectively and keep you informed throughout the process. Your feedback is greatly appreciated and will be shared with the team."
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Devon Jobe

February 13, 2026

5  out of  5
rating by Devon Jobe
"Lucy was awesome in helping me find the coverage I need! Great customer service, very kind lady!"
We responded:
"Thank you, Devon, for sharing your experience! It's wonderful to hear that Lucy was able to assist you in finding the right coverage and that you appreciated her customer service. Your feedback is greatly valued, and we're delighted to know you had such a positive experience."
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Kristina Allen

February 6, 2026

5  out of  5
rating by Kristina Allen
"Mariah was incredibly helpful, kind and knowledgeable. She told me she would call me back after research with an answer to my question and she did quickly. 10/10 highly recommend. Mariah is the best!!"
We responded:
"Thank you so much for sharing your experience, Kristina. It's wonderful to hear that Mariah was able to assist you so effectively. Your recommendation means a lot to us, and we're delighted to know that Mariah provided the service you needed. We appreciate your feedback and look forward to continuing to serve you."
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William Wilson

February 3, 2026

5  out of  5
rating by William Wilson
"I have used Sparkman State Farm Insurance for my automobile coverage for years. Recently, I decided to swith my home owner's insurance to them as well. I was dreading the process, fearing it was going to be a nightmare. Thankfully, I was assisted in this by Kellie Surine. Not only did she assuage my fears of the process, but she explained everything thoroughly. It was a great relief and I am continuing to be very happy with their service."
We responded:
"Thank you, William, for sharing your experience with us. It's wonderful to hear that Kellie was able to make the transition to our home owner's insurance smooth and stress-free for you. We appreciate your continued trust in our services and are delighted to know you're happy with the support you've received. Your feedback is invaluable, and we're here to assist you with any future needs."
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Sylvia Scholnick

January 30, 2026

5  out of  5
rating by Sylvia Scholnick
"Our agent Heather was extremely helpful as we worked to get reimbursed for furniture lost in a fire. She was patient and respectful throughout the process."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Heather was able to assist you effectively during such a challenging time. We appreciate your kind words and are glad she could provide the support you needed. Your feedback is invaluable to us."
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John Hartle

January 20, 2026

5  out of  5
rating by John Hartle
"I like dealing with Heather when it comes to my insurance needs. She's very friendly and helpful and makes the experience pleasurable."
We responded:
"Thank you, John, for sharing your positive experience with Heather. It's wonderful to hear that she has been friendly and helpful in meeting your insurance needs. Your feedback is greatly appreciated and will be shared with Heather and the team. We're glad to know that your experience has been pleasurable."
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Ryan Steinmetz

January 17, 2026

5  out of  5
rating by Ryan Steinmetz
"Lanie was super helpful and offered great customer service. She was super friendly and explained everything well for my first time doing an insurance quote. Happy to have her as my agent and would highly recommend."
We responded:
"Thank you, Ryan, for sharing your experience. It's wonderful to hear that Lanie provided you with such helpful and friendly service during your first insurance quote. We're glad to have her on our team and appreciate your recommendation. If you need any further assistance, feel free to reach out."
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Hannah Williams

January 16, 2026

5  out of  5
rating by Hannah Williams
"chris was very helpful and efficient with getting me covered after dealing with multiple horrific insurance issues. i finally feel like i am in good hands and that someone will be there if any help!"
We responded:
"Thank you, Hannah, for sharing your experience. It's wonderful to hear that Chris was able to assist you efficiently and provide the support you needed. We're glad you feel confident and secure with us. Your feedback is greatly appreciated, and we're here whenever you need us."
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T Newby

January 16, 2026

5  out of  5
rating by T Newby
"Lanie was very pleasant to work with she explained everything in detail and made it very easy to understand she made my insurance shopping a Great experience would 100% recommend lanie for your insurance needs"
We responded:
"Thank you for sharing your experience with Lanie. It's wonderful to hear that she was able to make your insurance shopping experience so positive and easy to understand. Your recommendation means a lot, and we're glad to have been able to assist with your insurance needs."
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CJ Seay

January 14, 2026

5  out of  5
rating by CJ Seay
"Super nice and easy process!!"
We responded:
"Thank you, CJ, for sharing your experience! It's wonderful to hear that you found the process super nice and easy. Your feedback is greatly appreciated, and we're glad to have been able to assist you with your auto insurance needs."
Profile photo of Tami Hale

Tami Hale

January 9, 2026

5  out of  5
rating by Tami Hale
"Excellent customer service with every interaction."
We responded:
"Thank you, Tami, for sharing your experience with us. It's wonderful to hear that you've consistently received excellent customer service. We truly appreciate your feedback and look forward to continuing to meet your expectations."
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Lauran Johnson

December 31, 2025

5  out of  5
rating by Lauran Johnson
"Lanie was very prompt responding to my inquiries. She answered all of my questions, was patient, and thorough. I highly recommend!!!"
We responded:
"Thank you, Lauran, for sharing your positive experience with Lanie. It's wonderful to hear that she was prompt, patient, and thorough in addressing your inquiries. Your recommendation means a lot to us, and we're glad to have been able to assist you with your auto insurance needs."
Profile photo of Tracy Ciuffo

Tracy Ciuffo

December 29, 2025

5  out of  5
rating by Tracy Ciuffo
"Where to even start. We left an incompetent competitor after 38 years and came to Kellie with a total mess! It was so bad that it took her MONTHS to get us insured correctly. She never quit, she called the competitor to advocate for us, worked tirelessly with State Farm to garner us coverage on special items and provided guidance on what our insurance coverage should look like. Not only was she able to fix the competition’s disaster, but she was able to get us more coverage at a significantly lower cost. If you need insurance, have been putting off switching because it’s too complicated, RUN! Don’t walk…and go see Kellie Surine at Steve Sparkman State Farm."
We responded:
"Thank you, Tracy, for sharing your experience with us. It's wonderful to hear how Kellie was able to assist you in transitioning your insurance smoothly. We appreciate your trust in us and are delighted to have you as part of our State Farm family. If there's anything else we can do for you, please let us know."
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Kanye Whitaker

December 27, 2025

5  out of  5
rating by Kanye Whitaker
"I was looking for a new Insurance provider and gave State Farm a call. I spoke with a lady named Lanie and she was fantastic! She broke everything down for me, helped me find the best price, and super patient! I always want to double check things before proceeding to the final step, and Lanie explained everything once more with the same enthusiasm as the first time. 5 stars for sure:)"
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Lanie was able to assist you so effectively and provide the information you needed. Your 5-star rating means a lot to us, and we're here to help whenever you need further assistance."
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Andrea L

December 13, 2025

5  out of  5
rating by Andrea L
"I absolutely love the services I receive at this office every single time! For example,I came in yesterday without an appointment, I had to get my homeowners insurance premium paid immediately as the last day to pay was on Saturday and of course businesses are closed. My agent was with clients and no idea how much longer she would be; Lanie stepped in and offered to help me! Lanie was super, very, very kind, professional, knowledgeable and quick!! I would definitely recommend this State Farm/Steve Sparkman office to everyone!!"
We responded:
"Thank you so much, Andrea, for sharing your experience with us. It's wonderful to hear that Lanie was able to assist you promptly and efficiently. We strive to provide exceptional service to all our customers, and your recommendation means a lot to us. We're glad to have you as part of our State Farm family!"
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Marshall Shermer

December 11, 2025

5  out of  5
rating by Marshall Shermer
"Lanie was a great help and very nice to talk to. Thanks!"
We responded:
"Thank you for sharing your experience with Lanie. It's wonderful to hear that she was able to assist you effectively and make your interaction pleasant. Your feedback is greatly appreciated, and we're glad to have met your expectations."
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Marquise Stewart

December 9, 2025

5  out of  5
rating by Marquise Stewart
"Lanie has went Above & BEYOND to ensure that I had the best customer service. I have been intensely stressed and Lanie had a calm yet intentional attitude to keep me level headed. Such a great opportunity to have met and done business with Lanie and looking forward to continue having assistance with her."
We responded:
"Thank you for sharing your experience with Lanie. It's wonderful to hear how her calm and intentional approach made a positive impact during a stressful time. We're delighted to know that she provided you with the exceptional service you deserve. Your feedback is greatly appreciated, and we look forward to continuing to assist you with your insurance needs."
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greg thomas

December 9, 2025

5  out of  5
rating by greg thomas
"Great customer service understanding of certain needs and situations amazing people to deal with Emmy was amazing in fitting me with exactly what I needed for my insurance needs"
We responded:
"Thank you, Greg, for sharing your experience. It's wonderful to hear that Emmy was able to assist you with your insurance needs. We appreciate your kind words and are glad to know you found our customer service helpful. Your feedback is invaluable to us."
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Luz Corujo

December 8, 2025

5  out of  5
rating by Luz Corujo
"Good service and I save money! I had a good experience with Lucy, she help me to understand and ask all my questions."
We responded:
"Thank you, Luz, for sharing your experience! It's wonderful to hear that Lucy was able to assist you effectively and address all your questions. We're glad you found our service helpful and that you were able to save money. Your feedback is greatly appreciated and motivates us to continue providing excellent service."