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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carlos García Official

September 18, 2024

5  out of  5
rating by Carlos García Official
"Mrs Davon siefken help me to get a better rate insurance and with better benefits best agent I have talked to for insurance"
We responded:
"Thank you for sharing your experience, Carlos! We're so glad we could help you find a great rate. Your feedback means a lot to us!"
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George Heath

July 23, 2024

5  out of  5
rating by George Heath
"I was very pleased with my experience with Christopher Mood with State Farm at Sparkman Insurance Agency. He was very knowledgeable, professional and personable. I was shopping for builder's risk insurance and at my request he did a thorough review of all my insurance products that I had with numerous carriers. He was able to beat the pricing with better coverage. He treated us with such care, and it is wonderful having an agent that I can reach out to and get honest answers."
We responded:
"George, thank you for sharing your positive experience with Chris! We're thrilled to hear that he provided knowledgeable, professional, and personable service. It's great to know he could offer great coverage at a competitive price while treating you with care. We appreciate your trust in us and look forward to continuing to serve your insurance needs!"
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Hanzii

July 22, 2024

5  out of  5
rating by Hanzii
"CHRIS MOOD IS THE MAN!! Chris is the kindest and most helpful soul/insurance agent I have ever met. He went above and beyond to help me, and I would recommend to EVERYONE!! Thanks again for all your help Chris 😊💜"
We responded:
"Thank you so much for your kind words about Chris! We're thrilled to hear he provided such exceptional service and made a positive impact. Your recommendation means the world to us!"
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Elizabeth Ottenheimer

July 16, 2024

5  out of  5
rating by Elizabeth Ottenheimer
"I just spoke with Heather from this office and she was so informative and helpful taking the time to support me through my transition from my former partners policy to my own and providing sound advice even knowing that I’m with another State Farm office. Her service was so superior to the point that I wish I stayed with this office and am considering pivoting back this way. And that’s nothing bad to say about my other State Farm agency who is also taking reasonably good care of me. So yes I highly recommend this office and Heather in particular."
We responded:
"Elizabeth, thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Heather provided you with such exceptional service. It's wonderful to know that she made a positive impact during your transition. We truly appreciate your recommendation and look forward to the possibility of assisting you again in the future. If you ever need anything, don't hesitate to reach out!"
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madeline amthor

July 12, 2024

5  out of  5
rating by madeline amthor
"It has been a pleasure working with Steve and his team! Everyone is so accommodating and helpful with questions and needs. I highly recommend!"
We responded:
"Thank you for the kind words, Madeline! We're thrilled to hear that you had a positive experience with our team. If you ever have any more questions or insurance needs, don't hesitate to reach out."
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Lisa Collins

July 3, 2024

5  out of  5
rating by Lisa Collins
"STATE FARM ROCKS!! I opened a policy with Chris Mood and he made it a wonderful experience switching over from Liberry Mutual who is overlly priced. Thanks Chris!!"
We responded:
"Lisa, thank you for choosing State Farm and for sharing your positive experience with Chris! We're thrilled to hear that he made your switch a smooth one. Welcome to the Steve Sparkman State Farm Insurance Agency!"
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Brenda Mays

June 7, 2024

5  out of  5
rating by Brenda Mays
"I had the pleasure of dealing with Devon for my insurance needs. She was on the spot, answered all my questions helped me save money & get better coverage. I highly recommend her for all of your insurance needs!"
We responded:
"Thank you for sharing your positive experience with Devon! We're thrilled to hear that she provided excellent service and helped you save money while improving your coverage. We appreciate your recommendation and look forward to assisting you with your insurance needs in the future."
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nicole parks

May 22, 2024

5  out of  5
rating by nicole parks
"I had the pleasure of working with kellie and she was super on top of everything, worked with my really tight schedule and was able to set everything up exactly how I needed it. Wish there were more people like her out there."
We responded:
"Thank you for sharing your positive experience with Kellie! We're thrilled to hear that she provided excellent service and personalized everything to meet your needs. We appreciate your kind words and look forward to assisting you in the future."
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Paige Weiskopf

May 11, 2024

5  out of  5
rating by Paige Weiskopf
"Devon was wonderful!!! Highly recommend!"
We responded:
"Paige, thank you so much for your kind words! We're thrilled to hear that Devon provided you with a fantastic experience. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out!"
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Duncan Hamra

May 6, 2024

5  out of  5
rating by Duncan Hamra
"We had some last minute changes to the closing date and Carrie was super easy going about it. She moved up her timeline and delivered with very little notice. She was so pleasant and helpful throughout the whole home insurance process. Thanks Carrie & team! Ya'll are great."
We responded:
"Duncan, thank you for trusting us with your home insurance needs. We're so glad Carrie could assist with short notice. We truly appreciate you sharing your 5-star experience!"
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Han S

May 1, 2024

5  out of  5
rating by Han S
"ALL Statefarm customers should transition to this agency! As a loyal long standing Statefarm customer, I have found no other agency to match the exceptional level of customer service and account maintenance provided here. My agent, Devon Siefken, promptly engages with me to ensure comprehensive coverage and to explore additional benefits as my circumstances evolve. My sincere gratitude to the entire team for their exemplary service. Thank you all for what you do!"
We responded:
"What a kind and thoughtful review! We truly appreciate you sharing your 5-star experience and your recommendation of our services to others. Our team is grateful to have you as a customer."
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Victoria Brown

April 25, 2024

5  out of  5
rating by Victoria Brown
"I started a policy today with Devon Siefken, and she made it a wonderful experience switching over to State Farm. Thanks Devon!"
We responded:
"Welcome to our agency, Victoria! We're so glad Devon could help you make the switch to State Farm. Let us know if you have any questions or need anything in the future. We're always here for you!"
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Paul Wyland

April 23, 2024

5  out of  5
rating by Paul Wyland
"Great experience Devon was detail oriented walked me through steps and explained about pitfalls and advantages of coverage she was both articulate and thorough and it made for a positive easy and fulfilling process I highly recommend."
We responded:
"This is wonderful to hear, Paul! Thank you for sharing your 5-star experience working with Devon, and your recommendation of our services to others. We're so glad she could assist you with your insurance."
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Tyneisah barnes

April 19, 2024

5  out of  5
rating by Tyneisah barnes
"Thank you so much Carrie! For your impeccable professionalism and you made the process very simple in getting new car insurance and life. I will be referring others."
We responded:
"Thank you, Tyneisah! We're always here to assist with your auto and life insurance, and we're so glad to hear you had a great experience. Our team truly appreciates your 5-star review and recommendation of our services to others!"
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Bruce McKenney

March 28, 2024

5  out of  5
rating by Bruce McKenney
"Michelle at State Farm has done an excellent job getting very affordable auto and renters insurance for me. The whole process was very quick and thorough. Actually Michelle called me today to make sure I was happy with what we had discussed. Very professional! Thanks Michelle!"
We responded:
"Bruce, thank you for your 5-star review recognizing Michelle! We're so glad you had a great experience working with her to get your auto and renters insurance. Please let Michelle or any of our awesome team members know if you need anything in the future!"
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Jenica F.

March 22, 2024

5  out of  5
rating by Jenica F.
"When I say there truly aren't enough words to express how amazing Devon was/ is/ and I feel will be. it is an understatement! I was With Geico, for what would have been 20 years this year had Devon not been as professional as she was. She truly went above and beyond. To secure my business as well as make me feel. Welcome to the State Farm family. Throughout my time with Geico, I have nothing bad to say but I did not find the LEVEL of customer service that I was looking for. State Farm and the ability to SHOW ME THE MONEY! (MY SAVINGS OVERALL) was what made me switch! Devon was extraordinary and is a DEFINITE asset to the business she's in. State Farm has my business because she was able to take the time with me and show me what I would be losing out on if I did not make the change. Even just meeting her was above average. Although she spoke very highly of whatever choices I chose to make, she continued to show me that State Farm was the best choice. Throughout the quoting process as well as the change to state Farm Devon never showed anything but empathy, consideration, professionalism, and an unmatched personalness, that completely Wowed me as a customer. Thank you State Farm for such a delightful experience with Devon."
We responded:
"Wow, Jenica, thank you for your detailed and thoughtful 5-star review recognizing Devon! We truly appreciate your trust in Devon and the Steve Sparkman State Farm Insurance Agency. It means so much to us that you've decided to switch from your previous insurance company after twenty years. Please let us know how we can assist you in the future. We're so glad to have you as a customer!"
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Will Foskey Jr.

March 8, 2024

5  out of  5
rating by Will Foskey Jr.
"I was a Progressive Insurance customer for almost 20 years and was considered an “Emerald Member.” I never thought that I would ever say goodbye to them, but my new State Farm representative, Devon, was just so personable and thorough in trying to get me way better rates that I just had to convert over to State Farm. Devon was amazing! I could tell that she wasn’t trying to just hit a work quota with possibly bringing me on board to Stare Farm. I could clearly tell that she just cares about people and wants them to get the best auto rates. She definitely has people’s best interest at heart, which is very impressive to me. I’m excited to be with State Farm now and hope that the people reading this give Steve Sparkman and his State Farm crew a chance, because you will definitely not be disappointed."
We responded:
"Welcome to the Steve Sparkman State Farm Insurance Agency, Will! We appreciate you sharing your positive experience with Devon; we're confident you'll continue to receive excellent service from Devon and the entire team. Please let us know if you need anything. Our team is always ready to assist!"
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Bob Thompson

February 29, 2024

5  out of  5
rating by Bob Thompson
"What a blessing it was to stumble into this office and be welcomed with open arms... and treated with warmth, dignity and respect and patience. Emmy was a delight to work with and we have moved our entire insurance portfolio to State Farm as a result."
We responded:
"Welcome, Bob! We're so glad to hear you had a great experience with our team and that you trust us with your insurance. Thank you for your compliments and 5-star review!"
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Eric C

February 27, 2024

5  out of  5
rating by Eric C
"Everyone in this office is extremely professional, personable, and reliable. I had an account with this office for over 5 years, and they have always been amazing to me. They even send Christmas and birthday cards to you."
We responded:
"Liam, thank you for your trust in the Steve Sparkman State Farm Insurance Agency! We appreciate you sharing this positive feedback."
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Gary Weeter

February 21, 2024

5  out of  5
rating by Gary Weeter
"It is rare that one encounters a person so well versed and experienced in the insurance field as State Farm agent Chris Mood. Chris satisfied my inquiries to the fullest and if there were a 6th star he would be a candidate."
We responded:
"Gary, thank you for your 5-star review recognizing Chris! Chris goes above and beyond to provide great insurance and customer care. We're so glad to hear you had a positive experience working with him!"
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Team J_R

January 30, 2024

5  out of  5
rating by Team J_R
"My experience with Chris mood was superb! chris is knowledgeable, friendly and had my best interests at heart. He cared enough to take the time needed to answer all of my questions about our life insurance policy , and made me feel valued. Not only did I save money with chris at State Farm, I saved time too! Call chris !! He will take good care of you! 😀"
We responded:
"Thank you for your 5-star review and recognition of Chris Mood! Chris goes above and beyond to provide you with great insurance and the customer care you deserve. We're so happy to hear of your positive experience with him!"
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Trong Vu

January 28, 2024

1  out of  5
rating by Trong Vu
"I called in to set up insurance. I spoke with Chris Mood, who got my info, my mortgage info to connect the insurance to the mortgage. I was told it would be set up in several days since they need to see the property. Now, a month later, still not response, no updates, NOTHING. No phone call, email or communication of any form to notify me of any issues that may be causing delays. I called in their customer line and they had no answers other than, it's in the system but it is NOT active, and the call center rep couldn't do anything about it, other than respond "That's not how I do business" when I asked "Is this how you guys do business?""
We responded:
"Hi Trong, Thank you for allowing me the opportunity to get everything fixed and completed. I’m glad I was able to resolve your concerns and improve our working relationship! If you ever have any questions or concerns, please don’t hesitate to reach out. Best regards, Christopher A. Mood"
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Kelvin Youngs

January 26, 2024

5  out of  5
rating by Kelvin Youngs
"Kelleanne did a great job giving me a quote on my insurance, she was very polite, and took the time to go over everything with me. She also advised me of a legal policy, and no other insurance company has ever done that. Great employee🙂"
We responded:
"Awesome to hear, Kelvin! We're so glad you had a great experience with our team providing you a quote and information on the legal policy. Thank you for your 5-star review!"
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Charles Avery

January 25, 2024

5  out of  5
rating by Charles Avery
"I was having all sorts of problems with the claims person at State Farm corporate office. All processes had stopped. Kellie Surine got involved with their corporate office. The process movement went into "overdrive". This is what a really good State Farm Agency does. THANK YOU!"
We responded:
"Charles, we truly appreciate your recognition of Kellie's hard work! We're so glad to hear she could assist you in that process with State Farm claims. Thank you so much for your kind words and 5-star review."
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Mykhailo Nesterenko

November 17, 2023

1  out of  5
rating by Mykhailo Nesterenko
"Unresponsive!! Rates went up for no reason"
We responded:
"My team shared with you that the reason for the increase was mainly due to the replacement value of the vehicles being higher and the adjustment of the uninsured motorist coverage voted in by the State of Virginia. Your total amount of increase averaged $8 a month per car. This increase is actually very reasonable compared to the rest of the industry. Sorry you feel that this was not reason enough. My team works diligently to give reasons where a reason can be given."