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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cheryl Ralph

Cheryl Ralph

May 6, 2026

5  out of  5
rating by Cheryl Ralph
"Kelly my agent was fantastic. She keep calling me which I’m absolutely glad she did and she got me an unbelievable rate. I’m so thankful for her. She’s outstanding…Thank you so much Kelly…"
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Robin Johnson

April 29, 2026

5  out of  5
rating by Robin Johnson
"Kellie is amazing! She’s a true professional who is patient, kind, and explains each and every piece of coverage in layman terms. Her customer service was A++."
We responded:
"Thank you for your review, Robin! I'm happy to hear that Kellie provided such exceptional service. Her dedication to making coverage understandable and her kindness are truly valued by our office. If you have any more questions or need assistance, feel free to reach out anytime!"
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James Henderson

April 28, 2026

4  out of  5
rating by James Henderson
"Wonderful service from Emmy ♥️"
We responded:
"Thank you for your feedback, James! I'm happy you experienced such wonderful service. We appreciate your support and are here if you need anything else. Let us know how we can assist you further!"
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Teresa Moffett

April 24, 2026

5  out of  5
rating by Teresa Moffett
"Steve Sparkman, and his team have helped me more than they know. I am really happy with all of them. I went through a rough time but they were there and helped me through it all. Thank you all for everything you do."
We responded:
"Thank you, Teresa, for sharing your experience. It's wonderful to hear that the team were able to support you during a challenging time. Your kind words mean a lot to us, and we're glad to have been there for you. We appreciate your trust and look forward to continuing to assist you with your insurance needs."
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Teresa Lyons

April 24, 2026

5  out of  5
rating by Teresa Lyons
"Best insurance company I've ever been with! The rates are good and staff is absolutely amazing!! Recommend them 💯"
We responded:
"Thank you, Teresa! I'm so happy to hear that you're satisfied with our rates and that our team has made a positive impression on you. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Rebekah Smith

April 23, 2026

5  out of  5
rating by Rebekah Smith
"Emmy made adding a vehicle to our policy so seamless!!!"
We responded:
"Thank you, Rebekah! I'm glad our team made the process so seamless for you. Our team is committed to providing smooth service experiences. If there's anything else you need, just let us know!"
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Christi Pacileo

April 15, 2026

5  out of  5
rating by Christi Pacileo
"Working with Agent Michelle for health coverage and she is fantastic! Very efficient, excellent communication, and truly has mastery of policies that are offered. Thank you!"
We responded:
"Thank you, Christi! I'm so happy to hear about your positive experience with Michele. Her dedication to efficient communication and deep understanding of our policies is truly valued. If you need any further assistance, feel free to reach out!"
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Nicole Alden

April 13, 2026

5  out of  5
rating by Nicole Alden
"Chris Mood is hands down one of the best agents I’ve been able to work with. When we purchased our home a year ago, we were very interested in working with Chris for our coverage needs. Unfortunately, right as we were about to sign, there were some changes and we were unable to be covered by the insurance company (no fault of Chris). A year later, after being unhappy with our current policy, I reached out to Chris to see if circumstances had changed and to get a new quote. Ultimately he was able to get us the same, if not better coverage on both home and auto. I’m very pleased and would highly recommend working with this group."
We responded:
"Thank you, Nicole! I'm delighted to hear about your positive experience with Chris. It's wonderful that he could assist you in securing the coverage you needed. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Breezi

April 11, 2026

5  out of  5
rating by Breezi
"Chris Mood was my State Farm representative today. Not only did I save some money today, I also have a little more peace of mind for my unborn child's future. Chris was highly knowledgeable in regards to his line of work and he was a pleasure to talk to. Thank you Chris and thank you State Farm for hiring such a wonderful person to make my life easier, especially being a new single mother, finances are hard to come by. It was also nice talking to a real person and having a real connection instead of getting frustrated with automated phone prompts or struggling aimlessly online. This new policy was a walk in the park to set up with Chris and it really took a lot of stress off my plate. Not only am I satisfied with the outcome , I know my child has a safety net for the future and that alone means the world to me."
We responded:
"Thank you, Breezi, for taking the time to share your experience with us! I am truly delighted to hear that Chris was able to assist you effectively and provide you and your child with much-needed peace of mind. It is wonderful to know that the entire process felt both seamless and personal for you. Please remember that we are always here to support you, so do not hesitate to reach out to us anytime you need assistance or have any questions!"
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Michael Wade Wirt

April 7, 2026

5  out of  5
rating by Michael Wade Wirt
"Every experience over the years has been exceptional. Every call is met with courtesy and willingness to help. Special shout out to Heather Frankenberg who consistently offers amazing customer service and thoughtful solutions."
We responded:
"Thank you, Michael, for your wonderful feedback! I'm delighted to hear that you've consistently had exceptional experiences with us. Heather is indeed a valuable part of our team, and I'm glad she's been able to provide you with thoughtful solutions. If there's anything else we can do for you, just let us know!"
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Maria Skepple

April 2, 2026

5  out of  5
rating by Maria Skepple
"Peter Jones was great, answered all questions, made it easier for me to understand, he was very patient friendly and helpful. Thank You Peter."
We responded:
"Maria, thank you so much for your kind feedback! I’m glad to hear Peter was able to answer your questions and make everything easy to understand. His patience and friendly approach are exactly what we strive for."
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CJ White

April 1, 2026

5  out of  5
rating by CJ White
"Best Insurance agency customer service...always promptly addressing any of your concerns & inquiries. Beyond th"
We responded:
"CJ, thank you for the great feedback! We truly appreciate your kind words and are glad to hear our team has been prompt and helpful with your questions and concerns."
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Purcell Piggott

March 31, 2026

5  out of  5
rating by Purcell Piggott
"Kellie was awesome and very professional."
We responded:
"Purcell, thank you for your kind words! We appreciate your support and are glad you had a great experience with our team."
Profile photo of David Coppinger

David Coppinger

March 31, 2026

5  out of  5
rating by David Coppinger
"We reached out to Sparkman after receiving an other huge bill for our homeowners policy. For the past few years we assumed that the high cost was just " the way it is". After a through review by Kelly we were shocked at the savings State Farms offered for comparable coverage..not even close. We can only assume that we were being taken advantage of by our prior carrier. We switched both our homeowners and auto coverage and couldn't be happier."
We responded:
"David, thank you for sharing your experience! I’m so glad Kelly was able to take a thorough look and help you find significant savings while keeping the coverage you need. That’s exactly what we strive to do for our customers. We truly appreciate your trust in us for both your home and auto coverage, and we’re glad to have you with our agency!"
Profile photo of Thomas Trigger

Thomas Trigger

March 30, 2026

5  out of  5
rating by Thomas Trigger
"Kelly with State farm gave me great service and I would recommend her to anyone with insurance needs.Thank you Kelly!"
We responded:
"Hi Thomas! Thank you for the great feedback! I’m glad to hear Kelly provided you with excellent service. Your recommendation means a lot to us. I’ll be sure to pass along your thanks—she’ll really appreciate it!"
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Tonya Taylor

March 28, 2026

5  out of  5
rating by Tonya Taylor
"Our agent was very helpful and worked up a price we couldn’t resist. He was super nice and personable."
We responded:
"Tonya, thank you for your kind words! I’m glad to hear your agent was helpful, personable, and able to find you a great price. That’s exactly the experience we aim to provide. We appreciate your support and are here whenever you need us!"
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John Russo

March 12, 2026

5  out of  5
rating by John Russo
"I have been a customer of Steve Sparkman, State Farm Agent for over 15 years, including Home, Auto, and Umbrella Insurance. ... Steve, Michele, Mariah, Heather, and the entire office have always provided excellent customer service. On every occasion, whether it be discussing a claim, reviewing my coverage, or making changes, they have always been professional, courteous, helpful, friendly, and very knowledgeable. Each time, they have answered all my questions, made excellent recommendations, and put my mind at ease. They have always gone 'above and beyond!' ... I am truly happy to have them handle all of my insurance needs!"
We responded:
"Thank you, John, for sharing your experience and for being a loyal customer for over 15 years. It's wonderful to hear that the entire team have consistently provided you with excellent service. Your kind words about their professionalism, knowledge, and dedication to going 'above and beyond' mean a lot to us. We're delighted to know that you feel at ease with your insurance needs in our hands. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible."
Profile photo of Naomi Kane

Naomi Kane

March 7, 2026

5  out of  5
rating by Naomi Kane
"Chris Mood helped me with home and auto insurance. He explained everything in detail, answered my numerous questions and scenarios, and made the transition from my old policy to a new policy so easy...I didn't have to do much as he handled it all! Highly recommend!!"
We responded:
"Thank you, Naomi, for sharing your experience with us. It's wonderful to hear that Chris was able to assist you so effectively with your home and auto insurance needs. We strive to make transitions as seamless as possible, and it's great to know that Chris's detailed explanations and support made the process easy for you. Your recommendation means a lot to us!"
Profile photo of michael Gardner

michael Gardner

March 6, 2026

5  out of  5
rating by michael Gardner
"Real people, talking real life issues. No pressure, just information. I actually made a new friend, rare these days because most people lost the ability to connect. That’s not the case here, look them up, ask For Chris Mood. You’ll hear everything you need to hear and find help for what you want and need."
We responded:
"Thank you, Michael, for sharing your experience. It's wonderful to hear that you felt a genuine connection and received the information you needed without any pressure. Chris and the team strive to create a welcoming environment where real conversations can happen. Your feedback is greatly appreciated, and we're glad you found the help you were looking for."
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Isabelle Crowell

March 3, 2026

5  out of  5
rating by Isabelle Crowell
"Great service. Lanie is fantastic to work with, super prompt and helpful!"
We responded:
"Thank you, Isabelle, for sharing your positive experience with us. It's wonderful to hear that Lanie provided you with prompt and helpful service. We truly appreciate your feedback and are glad to have met your expectations. Your satisfaction is important to us, and we look forward to continuing to assist you with your insurance needs."
Profile photo of Matthew Hursey

Matthew Hursey

March 3, 2026

5  out of  5
rating by Matthew Hursey
"I spoke with agent Chris Mood. Very helpful person and great guy to talk with about insurance. Got me at a lower rate with more benefits can’t be happier!"
We responded:
"Thank you, Matthew, for sharing your experience with us. It's wonderful to hear that Chris was able to assist you in finding a better rate with more benefits. We always strive to provide the best service possible, and your feedback is greatly appreciated. If there's anything else we can do for you, please let us know."
Profile photo of Cassie Thompson

Cassie Thompson

February 22, 2026

5  out of  5
rating by Cassie Thompson
"Lanie was very helpful and answered all my questions. She also provided info every step of the way as the process progressed. She's a credit to your office."
We responded:
"Thank you, Cassie, for sharing your experience. It's wonderful to hear that Lanie was able to assist you effectively and keep you informed throughout the process. Your feedback is greatly appreciated and will be shared with the team."
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Devon Jobe

February 13, 2026

5  out of  5
rating by Devon Jobe
"Lucy was awesome in helping me find the coverage I need! Great customer service, very kind lady!"
We responded:
"Thank you, Devon, for sharing your experience! It's wonderful to hear that Lucy was able to assist you in finding the right coverage and that you appreciated her customer service. Your feedback is greatly valued, and we're delighted to know you had such a positive experience."
Profile photo of Tina Welsh

Tina Welsh

February 11, 2026

5  out of  5
rating by Tina Welsh
"Working with Kellie Surine has been fantastic! She goes above and beyond to answer all my questions and helps to tailor my policy to fit my needs! She is also flexible with scheduling calls and is so easy to talk to! I'm so glad I found her and I'd recommend her to anyone!"
We responded:
"Thank you, Tina, for sharing your positive experience with Kellie. It's wonderful to hear that she has been able to assist you so effectively and make the process smooth and accommodating. Your recommendation means a lot, and we're delighted to have you as part of our community. If there's anything else you need, feel free to reach out."
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Kristina Allen

February 6, 2026

5  out of  5
rating by Kristina Allen
"Mariah was incredibly helpful, kind and knowledgeable. She told me she would call me back after research with an answer to my question and she did quickly. 10/10 highly recommend. Mariah is the best!!"
We responded:
"Thank you so much for sharing your experience, Kristina. It's wonderful to hear that Mariah was able to assist you so effectively. Your recommendation means a lot to us, and we're delighted to know that Mariah provided the service you needed. We appreciate your feedback and look forward to continuing to serve you."