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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hannah Williams

January 16, 2026

5  out of  5
rating by Hannah Williams
"chris was very helpful and efficient with getting me covered after dealing with multiple horrific insurance issues. i finally feel like i am in good hands and that someone will be there if any help!"
We responded:
"Thank you, Hannah, for sharing your experience. It's wonderful to hear that Chris was able to assist you efficiently and provide the support you needed. We're glad you feel confident and secure with us. Your feedback is greatly appreciated, and we're here whenever you need us."
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T Newby

January 16, 2026

5  out of  5
rating by T Newby
"Lanie was very pleasant to work with she explained everything in detail and made it very easy to understand she made my insurance shopping a Great experience would 100% recommend lanie for your insurance needs"
We responded:
"Thank you for sharing your experience with Lanie. It's wonderful to hear that she was able to make your insurance shopping experience so positive and easy to understand. Your recommendation means a lot, and we're glad to have been able to assist with your insurance needs."
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CJ Seay

January 14, 2026

5  out of  5
rating by CJ Seay
"Super nice and easy process!!"
We responded:
"Thank you, CJ, for sharing your experience! It's wonderful to hear that you found the process super nice and easy. Your feedback is greatly appreciated, and we're glad to have been able to assist you with your auto insurance needs."
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Tami Hale

January 9, 2026

5  out of  5
rating by Tami Hale
"Excellent customer service with every interaction."
We responded:
"Thank you, Tami, for sharing your experience with us. It's wonderful to hear that you've consistently received excellent customer service. We truly appreciate your feedback and look forward to continuing to meet your expectations."
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Coleson Pokorny

January 6, 2026

5  out of  5
rating by Coleson Pokorny
"Chris Mood is one of the most knowledgeable insurance specialists I’ve ever had the pleasure of working with. I’ve known Chris for the better part of the year now, and I gave him the chance to quote me on my new home and my vehicle and my boat. Not only did he take the time to get to know me personally, but he made sure that my protection, my coverage, and my policies line up with my lifestyle, my day to day, and my worst case scenarios. Nothing was high pressure, everything was educational and informational. I now have a better understanding of all my insurance policies better than I’ve ever had before. He even helped me lay out a plan for the future as life changes happen with age. I can’t recommend Chris Mood with Steve Sparkman State Farm enough!! Thank you for truly taking the time to explain everything. 5 stars isn’t enough for the quality of service received."
We responded:
"Thank you for sharing your experience with Chris Mood. It's wonderful to hear how he took the time to understand your needs and provided you with detailed, educational insights into your insurance options. Ensuring that your coverage aligns with your lifestyle and future plans is a priority for us. Your recommendation and kind words mean a lot, and we're delighted to know that Chris made such a positive impact. Your feedback is greatly appreciated."
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Lauran Johnson

December 31, 2025

5  out of  5
rating by Lauran Johnson
"Lanie was very prompt responding to my inquiries. She answered all of my questions, was patient, and thorough. I highly recommend!!!"
We responded:
"Thank you, Lauran, for sharing your positive experience with Lanie. It's wonderful to hear that she was prompt, patient, and thorough in addressing your inquiries. Your recommendation means a lot to us, and we're glad to have been able to assist you with your auto insurance needs."
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Tracy Ciuffo

December 29, 2025

5  out of  5
rating by Tracy Ciuffo
"Where to even start. We left an incompetent competitor after 38 years and came to Kellie with a total mess! It was so bad that it took her MONTHS to get us insured correctly. She never quit, she called the competitor to advocate for us, worked tirelessly with State Farm to garner us coverage on special items and provided guidance on what our insurance coverage should look like. Not only was she able to fix the competition’s disaster, but she was able to get us more coverage at a significantly lower cost. If you need insurance, have been putting off switching because it’s too complicated, RUN! Don’t walk…and go see Kellie Surine at Steve Sparkman State Farm."
We responded:
"Thank you, Tracy, for sharing your experience with us. It's wonderful to hear how Kellie was able to assist you in transitioning your insurance smoothly. We appreciate your trust in us and are delighted to have you as part of our State Farm family. If there's anything else we can do for you, please let us know."
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Kanye Whitaker

December 27, 2025

5  out of  5
rating by Kanye Whitaker
"I was looking for a new Insurance provider and gave State Farm a call. I spoke with a lady named Lanie and she was fantastic! She broke everything down for me, helped me find the best price, and super patient! I always want to double check things before proceeding to the final step, and Lanie explained everything once more with the same enthusiasm as the first time. 5 stars for sure:)"
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Lanie was able to assist you so effectively and provide the information you needed. Your 5-star rating means a lot to us, and we're here to help whenever you need further assistance."
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Andrea L

December 13, 2025

5  out of  5
rating by Andrea L
"I absolutely love the services I receive at this office every single time! For example,I came in yesterday without an appointment, I had to get my homeowners insurance premium paid immediately as the last day to pay was on Saturday and of course businesses are closed. My agent was with clients and no idea how much longer she would be; Lanie stepped in and offered to help me! Lanie was super, very, very kind, professional, knowledgeable and quick!! I would definitely recommend this State Farm/Steve Sparkman office to everyone!!"
We responded:
"Thank you so much, Andrea, for sharing your experience with us. It's wonderful to hear that Lanie was able to assist you promptly and efficiently. We strive to provide exceptional service to all our customers, and your recommendation means a lot to us. We're glad to have you as part of our State Farm family!"
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Marshall Shermer

December 11, 2025

5  out of  5
rating by Marshall Shermer
"Lanie was a great help and very nice to talk to. Thanks!"
We responded:
"Thank you for sharing your experience with Lanie. It's wonderful to hear that she was able to assist you effectively and make your interaction pleasant. Your feedback is greatly appreciated, and we're glad to have met your expectations."
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Marquise Stewart

December 9, 2025

5  out of  5
rating by Marquise Stewart
"Lanie has went Above & BEYOND to ensure that I had the best customer service. I have been intensely stressed and Lanie had a calm yet intentional attitude to keep me level headed. Such a great opportunity to have met and done business with Lanie and looking forward to continue having assistance with her."
We responded:
"Thank you for sharing your experience with Lanie. It's wonderful to hear how her calm and intentional approach made a positive impact during a stressful time. We're delighted to know that she provided you with the exceptional service you deserve. Your feedback is greatly appreciated, and we look forward to continuing to assist you with your insurance needs."
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greg thomas

December 9, 2025

5  out of  5
rating by greg thomas
"Great customer service understanding of certain needs and situations amazing people to deal with Emmy was amazing in fitting me with exactly what I needed for my insurance needs"
We responded:
"Thank you, Greg, for sharing your experience. It's wonderful to hear that Emmy was able to assist you with your insurance needs. We appreciate your kind words and are glad to know you found our customer service helpful. Your feedback is invaluable to us."
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Luz Corujo

December 8, 2025

5  out of  5
rating by Luz Corujo
"Good service and I save money! I had a good experience with Lucy, she help me to understand and ask all my questions."
We responded:
"Thank you, Luz, for sharing your experience! It's wonderful to hear that Lucy was able to assist you effectively and address all your questions. We're glad you found our service helpful and that you were able to save money. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Connie Gianulis

November 25, 2025

5  out of  5
rating by Connie Gianulis
"I can't say enough good things about this agency and its people. My husband and I were with our previous company for over 40 years and were sceptical about making a change. After an informative, comprehensive, and no-pressure meeting with Peter Johns at the office, the decision to make the switch was obvious. This is a first-rate organization that approaches their clients in a comprehensive, patient, and respectful manner. I couldn't be more pleased."
We responded:
"Thank you, Connie, for sharing your experience. It's wonderful to hear that Peter Johns and the team were able to provide a comprehensive and respectful approach that made your transition smooth. We're delighted to have you and your husband with us and are committed to maintaining the high standards that earned your trust. Your feedback is greatly appreciated."
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Milton Gianulis

November 21, 2025

5  out of  5
rating by Milton Gianulis
"Our agent Peter Johns was thorough and patiently answered all our questions. I was a lifelong USAA customer but happy to make the change and have a local agent I can rely on."
We responded:
"Thank you, Milton, for sharing your positive experience with us. It's wonderful to hear that Peter Johns was able to assist you thoroughly and answer all your questions. We're glad you chose to make the switch and appreciate having a local agent you can rely on. Your feedback is greatly valued, and we're here to support you with any of your insurance needs."
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Octavia Raine

November 18, 2025

5  out of  5
rating by Octavia Raine
"Every time I’ve needed assistance in regard to my policy or claim, even if it was to ask a simple question, Lanie has been cordial, personable, and beyond helpful. I feel at ease when she answers my phone calls. The entire staff is wonderful overall and I highly recommend this branch in particular."
We responded:
"Thank you, Octavia, for sharing your experience with us. It's fantastic to hear that Lanie has been able to assist you so effectively and that you feel at ease when reaching out. We strive to provide the best service possible, and your recommendation means a lot to us. Your feedback is greatly appreciated, and we're delighted to have you as part of our community."
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W Casey

November 13, 2025

5  out of  5
rating by W Casey
"Adolanie Reed, Customer Relations Representative, was outstanding. She was exceptional in helping me with my insurance portfolio and actioning changes and information to move from GEICO to State Farm. Through the entire process, she was a role model for customer service, timeliness, and professionalism."
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Adolanie provided exceptional service and assisted you smoothly in transitioning your insurance portfolio to State Farm. We take pride in our team's dedication to customer service, and your feedback is greatly appreciated. If there's anything else you need, feel free to reach out."
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Eduardo Gracia

November 7, 2025

5  out of  5
rating by Eduardo Gracia
"I had an amazing experience working with Lanie. She took the time to understand exactly what I needed and helped me find the best boat insurance coverage for my situation. She was patient, knowledgeable, and truly made the process simple and stress-free. It’s rare to find someone that explains everything so clearly and genuinely cares about helping the client make the best decision. Highly recommend Lanie — thank you for the excellent service!"
We responded:
"Thank you, Eduardo, for sharing your experience. It's wonderful to hear that Lanie was able to assist you so effectively with your boat insurance needs. Her dedication to understanding and simplifying the process for our clients is something we truly value. Your recommendation means a lot, and we're delighted to have provided you with excellent service."
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Johnny

October 29, 2025

5  out of  5
rating by Johnny
"Lanie was very helpful in getting me the information I needed. Fantastic service"
We responded:
"Thank you, Johnny, for sharing your positive experience. It's great to hear that Lanie was able to assist you effectively and provide fantastic service. Your feedback is greatly appreciated, and we're glad to have met your needs."
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William Belvin

October 29, 2025

5  out of  5
rating by William Belvin
"Lanie was amazing! She helped me get a super great quote on insurance! I was super over paying!"
We responded:
"Thank you, William, for sharing your experience with us. It's wonderful to hear that Lanie was able to assist you in finding a great quote and help you save on your insurance. We appreciate your feedback and are glad to have you as a valued customer."
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Nicole VanBuren

October 29, 2025

5  out of  5
rating by Nicole VanBuren
"I recently spoke with Ms. Lanie at State Farm and she was an excellent help with getting a better understanding about the different types of insurance that I wanted to look into. She explained everything perfectly and I was left with zero questions. I really appreciate how patient and kind she was! I highly recommend requesting her if you are contacting a State Farm insurance agent."
We responded:
"Thank you, Nicole, for sharing your experience with us. It's wonderful to hear that Ms. Lanie was able to assist you so effectively and provide clarity on your insurance options. We're glad she made the process smooth and informative for you. Your recommendation means a lot, and we're grateful for your trust in our team."
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Natali Carr

October 28, 2025

5  out of  5
rating by Natali Carr
"Nicole did an amazing job with my homeowners insurance. Saved me so much money and she is a complete professional! Highly recommend!"
We responded:
"Thank you, Natali, for sharing your positive experience with Nicole. It's wonderful to hear that she was able to assist you effectively with your homeowners insurance and help you save money. Your recommendation means a lot to us, and we appreciate your feedback!"
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Jenn Turnage

October 25, 2025

5  out of  5
rating by Jenn Turnage
"Kelly Anne is amazing! She helped me switch insurance quickly when I had a price increase for my current policy. She went into so much detail and made sure that I was covered and explained everything fully. She continues to be available when I have questions and I thank God for her. She really is an asset to your company!"
We responded:
"Thank you, Jenn, for sharing your experience with Kelly. It's wonderful to hear how she was able to assist you with your insurance needs and provide detailed explanations. We're glad to know she continues to be a helpful resource for you. Your feedback is greatly appreciated, and we're happy to have her on our team."
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Puhzles

October 20, 2025

5  out of  5
rating by Puhzles
"Nicole is amazing. I do not normally leave reviews, but she peaked all expectations and delivered more than I wanted, which actually helped find some spots I was lacking myself. I have zero complaints and would definitely refer her to any of my friends/family in the future! Seriously thank you."
We responded:
"Thank you so much for sharing your experience with Nicole. It's wonderful to hear that she exceeded your expectations and provided such valuable assistance. Your recommendation means a lot, and we're grateful for your trust in us. If there's anything else we can do for you, please let us know."
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Christopher Riley

October 20, 2025

5  out of  5
rating by Christopher Riley
"Thanks Nicole! Very knowledgeable and a joy to work with."
We responded:
"Thank you, Christopher, for sharing your positive experience with Nicole. It's wonderful to hear that her knowledge and approach made your interaction enjoyable. Your feedback is greatly appreciated."