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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Teresa Moffett

April 24, 2026

5  out of  5
rating by Teresa Moffett
"Steve Sparkman, and his team have helped me more than they know. I am really happy with all of them. I went through a rough time but they were there and helped me through it all. Thank you all for everything you do."
We responded:
"Thank you, Teresa, for sharing your experience. It's wonderful to hear that the team were able to support you during a challenging time. Your kind words mean a lot to us, and we're glad to have been there for you. We appreciate your trust and look forward to continuing to assist you with your insurance needs."
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Sheikha Mohammed

April 24, 2026

5  out of  5
rating by Sheikha Mohammed
"I had a great experience working with Heather Frankenberg while adding my car. She explained everything clearly and made the process very easy. Her communication was smooth and professional. She was patient and very helpful with my questions. I highly recommend her."
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Teresa Lyons

April 24, 2026

5  out of  5
rating by Teresa Lyons
"Best insurance company I've ever been with! The rates are good and staff is absolutely amazing!! Recommend them 💯"
We responded:
"Thank you, Teresa! I'm so happy to hear that you're satisfied with our rates and that our team has made a positive impression on you. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Rebekah Smith

April 23, 2026

5  out of  5
rating by Rebekah Smith
"Emmy made adding a vehicle to our policy so seamless!!!"
We responded:
"Thank you, Rebekah! I'm glad our team made the process so seamless for you. Our team is committed to providing smooth service experiences. If there's anything else you need, just let us know!"
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alain joyaux

April 23, 2026

5  out of  5
rating by alain joyaux
"Must say that we have been very, very happy with the Sparkman agency. Over the past two years, we have called with various issues--most recently a move overseas. We have spoken to many employees, most recently Emmy. Every time, the response has been courteous, friendly and knowledgable. We could not ask for more. And there has never been any sort of electronic phone tree to make our lives miserable. The phone is always promptly answered by a live person. Thank you."
We responded:
"Thank you, Alain! I'm glad to hear that you've been satisfied with our service over the past two years. It's great to know that our team has been able to assist you effectively, especially during your move overseas. We strive to provide a personal touch by ensuring a live person is always ready to help. We appreciate your feedback and look forward to continuing to serve you. Let us know if there's anything else we can do for you!"
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Eder Morales

April 22, 2026

5  out of  5
rating by Eder Morales
"Emmy is an absolute standout at Steve Sparkman’s State Farm office, consistently proving herself to be an invaluable asset to the team and the community alike. Her approach to insurance combines high-level professionalism with a genuine, service-oriented heart, ensuring that every client feels heard, protected, and respected. She possesses a rare ability to navigate complex coverage needs with precision and integrity, always prioritizing the best interests of those she serves. Her dedication to excellence and her neighborly spirit make her a cornerstone of the office. For anyone looking for a reliable, knowledgeable, and honorable professional to safeguard their future, Emmy is truly the best in the business."
We responded:
"Hey, Eder! Thank you for recognizing Emmy and the impact she has on our team and community. We are happy to hear she made your homeowners and auto coverage experience feel clear and well handled. She truly cares about taking the time to understand each situation and help guide decisions with care and professionalism. Your recommendation means a lot to all of us, and we appreciate you choosing our office. We are here whenever you need anything."
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Christi Pacileo

April 15, 2026

5  out of  5
rating by Christi Pacileo
"Working with Agent Michelle for health coverage and she is fantastic! Very efficient, excellent communication, and truly has mastery of policies that are offered. Thank you!"
We responded:
"Thank you, Christi! I'm so happy to hear about your positive experience with Michele. Her dedication to efficient communication and deep understanding of our policies is truly valued. If you need any further assistance, feel free to reach out!"
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Nicole Alden

April 13, 2026

5  out of  5
rating by Nicole Alden
"Chris Mood is hands down one of the best agents I’ve been able to work with. When we purchased our home a year ago, we were very interested in working with Chris for our coverage needs. Unfortunately, right as we were about to sign, there were some changes and we were unable to be covered by the insurance company (no fault of Chris). A year later, after being unhappy with our current policy, I reached out to Chris to see if circumstances had changed and to get a new quote. Ultimately he was able to get us the same, if not better coverage on both home and auto. I’m very pleased and would highly recommend working with this group."
We responded:
"Thank you, Nicole! I'm delighted to hear about your positive experience with Chris. It's wonderful that he could assist you in securing the coverage you needed. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Breezi

April 11, 2026

5  out of  5
rating by Breezi
"Chris Mood was my State Farm representative today. Not only did I save some money today, I also have a little more peace of mind for my unborn child's future. Chris was highly knowledgeable in regards to his line of work and he was a pleasure to talk to. Thank you Chris and thank you State Farm for hiring such a wonderful person to make my life easier, especially being a new single mother, finances are hard to come by. It was also nice talking to a real person and having a real connection instead of getting frustrated with automated phone prompts or struggling aimlessly online. This new policy was a walk in the park to set up with Chris and it really took a lot of stress off my plate. Not only am I satisfied with the outcome , I know my child has a safety net for the future and that alone means the world to me."
We responded:
"Thank you, Breezi, for taking the time to share your experience with us! I am truly delighted to hear that Chris was able to assist you effectively and provide you and your child with much-needed peace of mind. It is wonderful to know that the entire process felt both seamless and personal for you. Please remember that we are always here to support you, so do not hesitate to reach out to us anytime you need assistance or have any questions!"
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Heather Staples

April 8, 2026

5  out of  5
rating by Heather Staples
"I’ve been with Steve Sparkman‘s office for many many years and always continue to receive excellent customer service. The staff is always very friendly and knowledgeable."
We responded:
"Thank you, Heather! I'm happy to know that you've consistently experienced excellent service from our team over the years. Our staff takes pride in being friendly and knowledgeable, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Avinash Daga

April 8, 2026

5  out of  5
rating by Avinash Daga
"Michelle Overturn at State Farm provided exceptionally prompt and professional service from start to finish. I was impressed by the highly competitive and reasonable pricing offered for such comprehensive coverage. She makes the entire process seamless, addressing all my questions with impressive speed and clarity. I highly recommend this agency for anyone seeking efficient service and great value."
We responded:
"Thank you, Avinash, for your wonderful feedback! I'm happy to hear that Michelle provided you with prompt and professional service. It's great to know you found our coverage both comprehensive and competitively priced. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
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Tiffany Taylor

April 7, 2026

5  out of  5
rating by Tiffany Taylor
"Christopher Mood is the best! I recommend him to everyone! Very understanding and handles all your needs right at the time you need it. He has made me love State Farm. I’ve come from a competing company that murdered my pockets and didn’t offer half the help State Farm offers. I’m very appreciative and foresee myself staying here"
We responded:
"Thank you, Tiffany! I'm so happy to hear about your positive experience with Christopher. It's wonderful to know that he has made such a great impression and that you're enjoying the services we provide. We're grateful to have you with us and look forward to continuing to meet your needs. Let us know if there's anything else we can assist you with!"
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Michael Wade Wirt

April 7, 2026

5  out of  5
rating by Michael Wade Wirt
"Every experience over the years has been exceptional. Every call is met with courtesy and willingness to help. Special shout out to Heather Frankenberg who consistently offers amazing customer service and thoughtful solutions."
We responded:
"Thank you, Michael, for your wonderful feedback! I'm delighted to hear that you've consistently had exceptional experiences with us. Heather is indeed a valuable part of our team, and I'm glad she's been able to provide you with thoughtful solutions. If there's anything else we can do for you, just let us know!"
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Ashley Temples

April 3, 2026

5  out of  5
rating by Ashley Temples
"I love Destiny!!! Super super sweet and very professional young lady. Thank you for all your help"
We responded:
"Thank you so much for the kind words, Ashley! Destiny truly is a great part of our team, and I’m glad to hear she provided such sweet and professional service. We appreciate your support and will be sure to share this with her!"
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chyrette copeland

April 3, 2026

5  out of  5
rating by chyrette copeland
"Kellie was a great help to me today to get my quote finalized and really went above and beyond. Very kind and professional I will recommend her to others!"
We responded:
"Chyrette, Thank you for the great feedback! I’m glad to hear Kellie went above and beyond to help finalize your quote and provided such kind and professional service. We truly appreciate your recommendation and your support!"
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White Mouse

April 3, 2026

5  out of  5
rating by White Mouse
"I really admire how you Heather keep calm under pressure it makes everyone around you feel more comfortable and confident. It shows you truly notice and value them. She also has such a genuine way of making people feel included; it's a really rare and special gift. I'm constantly impressed by Heather creative problem-solving; she always look at things from a fresh perspective. Her energy is incredibly infectious—you have a way of lighting up a room just by being in it. THANK YOU HEATHER!"
We responded:
"Thank you so much for the kind words! Heather truly has a special way of keeping things calm, making others feel included, and bringing a fresh perspective to everything she does. We’re lucky to have her on our team. I’ll be sure to share this with her - it will mean a lot. Thanks again for your support!"
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Maria Skepple

April 2, 2026

5  out of  5
rating by Maria Skepple
"Peter Jones was great, answered all questions, made it easier for me to understand, he was very patient friendly and helpful. Thank You Peter."
We responded:
"Maria, thank you so much for your kind feedback! I’m glad to hear Peter was able to answer your questions and make everything easy to understand. His patience and friendly approach are exactly what we strive for."
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CJ White

April 1, 2026

5  out of  5
rating by CJ White
"Best Insurance agency customer service...always promptly addressing any of your concerns & inquiries. Beyond th"
We responded:
"CJ, thank you for the great feedback! We truly appreciate your kind words and are glad to hear our team has been prompt and helpful with your questions and concerns."
Profile photo of Boong Tang

Boong Tang

April 1, 2026

5  out of  5
rating by Boong Tang
"I had appointment with Chris he did amazing job He was very friendly knowledgeable and make it easy to understand about polices If I need another auto insurance definitely talk with Chris again!!"
We responded:
"Thank you for the great review! I’m glad to hear Chris was friendly, knowledgeable, and made everything easy to understand. That’s exactly the experience we aim to provide. We appreciate your trust and look forward to helping you again in the future!"
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Purcell Piggott

March 31, 2026

5  out of  5
rating by Purcell Piggott
"Kellie was awesome and very professional."
We responded:
"Purcell, thank you for your kind words! We appreciate your support and are glad you had a great experience with our team."
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David Coppinger

March 31, 2026

5  out of  5
rating by David Coppinger
"We reached out to Sparkman after receiving an other huge bill for our homeowners policy. For the past few years we assumed that the high cost was just " the way it is". After a through review by Kelly we were shocked at the savings State Farms offered for comparable coverage..not even close. We can only assume that we were being taken advantage of by our prior carrier. We switched both our homeowners and auto coverage and couldn't be happier."
We responded:
"David, thank you for sharing your experience! I’m so glad Kelly was able to take a thorough look and help you find significant savings while keeping the coverage you need. That’s exactly what we strive to do for our customers. We truly appreciate your trust in us for both your home and auto coverage, and we’re glad to have you with our agency!"
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Thomas Trigger

March 30, 2026

5  out of  5
rating by Thomas Trigger
"Kelly with State farm gave me great service and I would recommend her to anyone with insurance needs.Thank you Kelly!"
We responded:
"Hi Thomas! Thank you for the great feedback! I’m glad to hear Kelly provided you with excellent service. Your recommendation means a lot to us. I’ll be sure to pass along your thanks—she’ll really appreciate it!"
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Tonya Taylor

March 28, 2026

5  out of  5
rating by Tonya Taylor
"Our agent was very helpful and worked up a price we couldn’t resist. He was super nice and personable."
We responded:
"Tonya, thank you for your kind words! I’m glad to hear your agent was helpful, personable, and able to find you a great price. That’s exactly the experience we aim to provide. We appreciate your support and are here whenever you need us!"
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Farhad Omari

March 20, 2026

5  out of  5
rating by Farhad Omari
"Mariah Boulden provided an outstanding experience from start to finish. I currently have my insurance coverage with them, and she made the entire process smooth and easy to understand. Her communication and follow-up were excellent, and she was always responsive and helpful whenever I had questions. Mariah’s professional manner and supportive attitude truly stood out. She went above and beyond to assist me and ensure everything was handled properly. 10 out of 10 — I highly recommend her to anyone looking for reliable and outstanding service!"
We responded:
"Thank you, Farhad for such a thoughtful review! I’m glad to hear Mariah provided a smooth, easy-to-understand experience and stayed responsive every step of the way. Her professionalism and dedication to going above and beyond are exactly what we strive for. We truly appreciate your recommendation and your trust in our agency!"
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John Russo

March 12, 2026

5  out of  5
rating by John Russo
"I have been a customer of Steve Sparkman, State Farm Agent for over 15 years, including Home, Auto, and Umbrella Insurance. ... Steve, Michele, Mariah, Heather, and the entire office have always provided excellent customer service. On every occasion, whether it be discussing a claim, reviewing my coverage, or making changes, they have always been professional, courteous, helpful, friendly, and very knowledgeable. Each time, they have answered all my questions, made excellent recommendations, and put my mind at ease. They have always gone 'above and beyond!' ... I am truly happy to have them handle all of my insurance needs!"
We responded:
"Thank you, John, for sharing your experience and for being a loyal customer for over 15 years. It's wonderful to hear that the entire team have consistently provided you with excellent service. Your kind words about their professionalism, knowledge, and dedication to going 'above and beyond' mean a lot to us. We're delighted to know that you feel at ease with your insurance needs in our hands. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible."